Ace 55's Terms & Conditions — In plain language

By accessing the ace 55 website or mobile app, you are deemed to have accepted these Terms & Conditions. It is recommended that you read the full document before registering. ace 55 reserves the right to update these terms at any time.

Ace 55 services are for personal and entertainment use only. Betting commercially or on behalf of third parties is strictly prohibited.

• Only individuals aged 18 or above are permitted to use ace 55
• Each individual may operate only one account
• Ace 55 services may not be used where prohibited by law
• The use of automated software or bots is strictly prohibited
• Attempting to hack or manipulate another user's account is a serious offence

Registering on ace 55 requires accurate and truthful information. If false details are provided and later identified during verification, the account and any balance held will be forfeited.

You are responsible for keeping your ace 55 account secure. Never share your password. ace 55 will not be held liable for any activity carried out using your credentials by another person.

• The phone number and email provided at registration must be active and belong to you
• A photo of your NID or passport may be requested for identity verification
• Contact ace 55 Support to update your account information
• Multiple accounts detected from the same device or IP address will all be closed
• Operating an account on behalf of a deceased or incapacitated person is strictly prohibited

Bets placed on ace 55 generally cannot be changed or cancelled once confirmed, unless ace 55 cancels them directly. Always review the odds and market carefully before placing a bet.

If incorrect odds are displayed due to a technical error, ace 55 reserves the right to void the affected bet. In such cases, the original stake will be refunded.

• Bet outcomes are determined by the official result of the match or event
• If a match is abandoned or incomplete, refunds will be issued in accordance with ace 55 rules
• Ace 55 is not liable for missed live bets caused by internet connectivity issues
• Any bet identified as related to match-fixing will result in the bet and account being suspended
• Ace 55 reserves the right to set maximum bet limits on any wager
• If an event is cancelled in a parlay or accumulator bet, that leg will be removed and the remaining odds will be recalculated

Deposits on ace 55 are generally instant — funds sent via bKash, Nagad, or Rocket are credited to your account within minutes. If there's an unexpected delay, contact support with proof of the transaction.

Withdrawals cannot be processed until KYC identity verification is complete. This is a mandatory requirement under international anti-money laundering standards.

• Deposits must be made from your own mobile banking account
• Withdrawals will only be processed to the same payment method used for the deposit
• Ace 55 may place a hold on payments for suspicious transactions until verification is complete
• Ace 55 sets a maximum daily withdrawal limit — check your dashboard for details
• Ace 55 may not be able to recover funds sent to an incorrect account number

All ace 55 bonuses — welcome bonus, reload bonus, cashback, or free bet — come with specific terms and conditions. Please read the terms of the relevant offer before claiming any bonus.

• The required turnover conditions must be met before any bonus can be withdrawn
• Bonus balance cannot be withdrawn directly — it must be wagered first
• Claiming multiple bonuses from the same device or IP address will be treated as fraudulent activity
• Ace 55 reserves the right to modify or discontinue any bonus offer at any time
• Expired bonuses will be automatically cancelled
• Each voucher code can only be used once and cannot be redeemed multiple times on the same account

Ace 55 is committed to responsible betting. We want every user to play within their means and for enjoyment. Betting should never become a source of financial stress or mental hardship.

• Ace 55 allows you to voluntarily set your own betting limits
• You may request a temporary deactivation of your account
• If you notice signs of betting addiction, please contact ace 55 Support
• Use parental controls to prevent minors from accessing ace 55 on your device

Ace 55 treats the protection of users' personal information with the utmost seriousness. Your name, phone number, and payment details will never be sold to third parties.

• Your data is used solely for service improvement and fraud prevention
• Ace 55 may be required to disclose information under legal obligations
• Ace 55 uses cookies to improve the user experience
• Visit ace 55's Privacy Policy page for more details

Ace 55 may suspend or permanently close an account without prior notice for any of the following reasons. Where no rule violation has occurred, any remaining balance will be refunded.

• Registering with a false identity or incorrect information
• Operating Multiple Accounts or Abusing Bonuses
• Match fixing or fraudulent betting activity
• Harassment of other users or ace 55 staff
• Money Laundering or Suspicious Financial Activity

Ace 55 reserves the right to partially or fully update these Terms & Conditions at any time. Any changes will be reflected with an updated date on this page.

Continued use of ace 55 after updated terms are published will be considered acceptance of the new terms. We recommend revisiting this page periodically.

If you have any questions about our terms, contact the ace 55 support team — they'll walk you through everything in Bangla.