Ace 55's Privacy Policy — Your data is safe with us

Various types of information are collected when you register or use ace 55. This data falls into two categories — what you provide directly, and what is collected automatically based on your activity.

Ace 55 only collects data for specific, legitimate purposes. No unnecessary information is collected.

• To create your account and verify your identity
• To process financial transactions and ensure their security
• To meet legal obligations related to fraud prevention and anti-money laundering
• To personalize your betting experience
• To help the support team understand and resolve your issues
• To identify and resolve technical issues on the ace 55 platform
• To keep you informed about new offers and bonuses (with your consent)

Ace 55 uses collected data solely for operating and improving the platform. No data is sold to advertising companies.

By analyzing your betting history, ace 55 can offer more relevant promotions and odds suggestions. This analysis is fully automated and confined within ace 55.

Ace 55 never shares your information with third parties for marketing or advertising purposes. However, limited data sharing may occur in the following cases:

• Payment Processor: Limited data is shared with bKash, Nagad, and similar services to process financial transactions
• Legal Obligations: ace 55 may be required to share information in response to a court order or government agency investigation.
• Fraud Prevention: Information may be verified with security partners in cases of suspicious activity.
• Technology Partner: A limited number of service providers involved in running the ace 55 servers and app may access certain data — all of whom are bound by confidentiality agreements

Outside of these cases, ace 55 never shares your data with any other party.

Ace 55 uses cookies on its website and app. A cookie is a small data file stored on your device that helps ace 55 remember your preferences.

• Essential Cookies: To maintain your login session — these cannot be disabled
• Functional Cookies: To remember your language preferences and interface settings
• Analytics Cookies: To understand how ace 55's pages are being used — you may opt out at any time

Ace 55 retains your data only for as long as necessary. Your information is kept while your account remains active. Once the account is closed, data is deleted unless retention is required by law.

• Financial transaction records are retained for up to 5 years as required by law
• KYC documents may be retained for a specified period even after account closure
• Support chat records are retained for up to 1 year
• When you request full account deletion, ace 55 will begin the process after verification.

As an ace 55 user, you have several important rights over your own data. You can exercise these rights at any time by reaching out to our support team.

Ace 55 ensures data protection at both the technical and administrative levels. Our security measures are outlined below:

• All staff access to data is strictly limited and controlled.
• Ace 55 automatically locks your account if any suspicious login activity is detected
• Users are encouraged to enable Two-Factor Authentication (2FA).

Ace 55 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via SMS or email to your registered contact.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. Continued use of ace 55 following any update will be considered acceptance of the revised policy.

For any questions, complaints, or requests regarding this Privacy Policy, please contact the ace 55 support team. We're ready to assist you.